Payment and shipping conditions for the Viterna online store

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Austria) and neighbouring countries: Deutschland, Belgien, Italien, Kroatien, Luxemburg, Niederlande, Slowakei, Slowenien, Tschechien, Ungarn, Dänemark, Finnland, Frankreich, Schweden, Estland, Griechenland, Irland, Lettland, Litauen, Malta, Polen, Portugal, Rumänien, Spanien.

Shipping to German and foreign islands is excluded.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Austria): 

We charge a flat shipping fee of 5,50 € per order.
From an order value of 70,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Deutschland:8,90 €
Belgien:14,90 €
Italien:14,90 €
Kroatien:14,90 €
Luxemburg:14,90 €
Niederlande:14,90 €
Slowakei:14,90 €
Slowenien:14,90 €
Tschechien:14,90 €
Ungarn:14,90 €
Dänemark:14,90 €
Finnland:14,90 €
Frankreich:14,90 €
Schweden:14,90 €
Estland:16,90 €
Griechenland:16,90 €
Irland:16,90 €
Lettland:16,90 €
Litauen:16,90 €
Malta:16,90 €
Polen:16,90 €
Portugal:16,90 €
Rumänien:16,90 €
Spanien:16,90 €

From an order value of 250,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Austria) within 1 - 2 working days, for deliveries abroad within 2 - 8 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options
-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Payment by invoice (from the second order onwards)

via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
-  Payment by SEPA direct debit
-  Payment via giropay

Further details on payment

Payment by invoice is from the second order onwards.
The invoice amount is to be settled at the time of payment on invoice within 7 days.

Our bank account:

Kontoinhaber: Andreas Schwarz / Viterna e.U.
IBAN: AT32 2081 5070 0104 3624
Bank Institut: Steiermärkische Bank Gleinstätten

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

The shipping costs can only be calculated once the item is in the basket.