Payment and shipping conditions for the Viterna online store

The following terms and conditions apply:

No shipping to islands

Shipping to German and foreign islands (e.g. Tenerife, Mallorca, Heligoland …) is excluded. Many islands belong to the EU but require separate customs documents – we do not issue customs documents.

Delivery areas

Domestic delivery (Austria) and the following countries:

Austria GermanySloveniaCroatiaHungaryPolandSlovakiaCzech RepublicItalyBelgiumNetherlandsDenmarkLuxembourgFranceFinlandSwedenRomaniaBulgariaEstoniaLatviaLithuaniaPortugalSpain

Dispatch costs (inclusive of legally applicable VAT)

5,90 €

flat shipping fee per order – domestic deliveries (Austria)

Free from €70.00

From an order value of €70.00 onwards, we deliver shipments free of cost.

Deliveries to foreign countries – we charge a flat shipping fee for international deliveries:

8,90 €	Germany – free shipping from €120.00
9,90 €	Slovenia, Croatia, Hungary, Poland, Slovakia, Czech Republic
17,90 €	Italy, Belgium, Netherlands, Denmark
24,90 €	Luxembourg, France, Finland, Sweden, Romania
29,90 €	Bulgaria, Estonia, Latvia, Lithuania, Portugal, Spain

Delivery periods

1–2 working days

Domestic (Austria)

2–8 working days

Deliveries abroad

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Austria) within 1 - 2 working days, for deliveries abroad within 2 - 8 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.