Payment and shipping conditions for the Viterna online store

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Austria) and neighbouring countries: Germany, Belgium, Italy, Croatia, Luxemburg, Netherlands, Slovakia, Slovenia, Czech Republic, Hungary, Denmark, Finland, France, Sweden, Estonia, Greece, Ireland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Spain.

Dispatch shall not be made to the following foreign islands: Teneriffa, Lanzarote, Gran Canaria, Fuerteventura.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Austria): 

We charge a flat shipping fee of 4,90 € per order.

From an order value of 70,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

Germany: 8,90 €

From an order value of €120,00 we deliver to Germany free of charge.

We charge a flat shipping fee for international deliveries (see listed):

Belgium:13,90 €
Italy:13,90 €
Croatia:13,90 €
Luxemburg:13,90 €
Netherlands:13,90 €
Slovakia:13,90 €
Slovenia:13,90 €
Czech Republic:13,90 €
Hungary:13,90 €
Denmark:13,90 €
Finland:13,90 €
France:13,90 €
Sweden:13,90 €
Estonia:15,90 €
Greece:15,90 €
Ireland:15,90 €
Lithuania:15,90 €
Latvia:15,90 €
Malta:15,90 €
Poland:15,90 €
Portugal:15,90 €
Romania:15,90 €
Spain:15,90 €

From an order value of 250,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Austria) within 1 - 2 days, for deliveries abroad within 2 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
Payment by invoice (via Billpay)
Payment via direct debit (via Billpay)

Further details on payment


If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

Account holder: Andreas Schwarz
IBAN: AT32 2081 5070 0104 3624
Bank: Steiermärkische Bank Gleinstätten

In case of questions, please contact us at the contact details mentioned in the Legal Notice.
The estimated shipping costs can only be used if the basket is not empty.

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